Custom Design

Your Vision, Handcrafted

Engagement rings, wedding bands, heirloom redesigns, and one-of-a-kind pieces. Designed and handcrafted at our Virginia Beach bench to your specifications.

Book a Complimentary Consultation

Our Process

How It Works

Every custom project follows a structured process with clear approval steps. Nothing moves forward without your informed consent, and nothing goes into production until you've approved the design in writing.

Consultation

We meet to discuss your vision, preferences, timeline, and budget. This is always complimentary and no-obligation. We'll assess the scope of your project and explain the next steps, costs, and what to expect.

Design Development

Once you decide to move forward, we develop your concept through CAD renderings and refine the details together. You'll see your piece from multiple angles before anything is built. A design deposit is required to begin this phase.

Approval & Production

When you're satisfied with the design and approve it in writing, specifications and pricing are locked. We procure materials and begin handcrafting your piece at our bench. A production deposit is required before fabrication begins.

Delivery

Your finished piece, inspected and polished. We walk you through every detail. The remaining balance is due at pickup.

Investment

Pricing & Investment

Every piece is different, so pricing depends on design complexity, metal type and weight, and gemstone selection. We design to your budget. Tell us what you're comfortable with and we'll tell you what's achievable.

All pricing is provided in a formal written quote with a clear scope and expiration date. No surprises. Deposits are required at the design and production stages, with the remaining balance due at delivery. Complete pricing and payment terms are discussed during the consultation and detailed in our Terms & Conditions.

We accept cash, checks, ACH/wire transfer, and major credit cards (Visa, MasterCard, American Express, Discover).

Heirloom Redesign

Give New Life to Inherited Jewelry

That ring from your grandmother. The necklace you inherited but never wear. We specialize in transforming inherited and outdated jewelry into modern pieces you'll actually love wearing, while preserving what matters.

Bring in your piece and we'll discuss what's possible. We can reuse existing stones and metals, or combine elements from multiple pieces into something new. We'll walk you through the options, the risks, and the costs before you commit to anything.

Before

After

Materials

What We Work With

Metals: Gold (White, Yellow, Rose in a range of karat options), Platinum, Palladium, and Sterling Silver.

Diamonds & Gemstones: We source conflict-free natural diamonds, lab-grown diamonds, and ethically sourced colored gemstones from trusted suppliers worldwide. We also work with client-supplied stones and heirloom materials.

All of our precious metals are 100% recycled from previously mined sources, re-refined to full purity standards by certified suppliers.

FAQ

Custom Design Questions

How long does the process take?

Most custom projects are completed within 4 to 8 weeks after production begins. Timeline depends on design complexity, stone sourcing, and how quickly we move through approvals together. Rush service may be available for an additional fee.

Do I need to know exactly what I want?

Not at all. Many clients come with just a general idea, a few reference photos, or a feeling. Our job is to help you develop and refine the concept. That's what the consultation is for.

Can I use my own diamond or gemstones?

Yes. We regularly create custom settings for family stones, heirloom diamonds, or gems purchased elsewhere. We'll inspect your stones and give you an honest assessment of condition and suitability before we proceed.

Can you work with my old gold?

Yes, with some caveats. Remelting previously cast metal involves yield loss and can produce unpredictable results depending on the alloy. We'll walk you through the risks and alternatives so you can make an informed decision.

Will you work from my sketch or reference photo?

Absolutely. We've worked from everything from professional CAD files to doodles on napkins. If it helps us see what you're imagining, it helps the process.

What if I change my mind during design?

Revisions are a normal part of the process and are built into the design phase. If you want to change direction entirely, that may require starting a new design phase. We'll always let you know where you stand before any additional costs are incurred.

Who actually does the work?

Jerry and Drew. In certain cases, a specialized outside service (such as platinum casting) may be needed for a specific production step. We never send client jewelry to a third party without your knowledge and consent, and subcontractors never receive your personal information.

What about warranties?

Every custom piece is backed by our Limited Craftsmanship Warranty and includes complimentary Jewelry Care & Services. Details are provided during the project and outlined in our Terms & Conditions.

Is the consultation really free?

Yes. Always. No pressure, no obligation. It's about understanding your vision and seeing if we're the right fit.

Will you copy another jeweler's design?

We can take inspiration from other work, but we won't copy a design outright. If you love a particular designer's piece, we'd suggest buying from them directly.

Are all custom orders final sale?

Yes. Because custom jewelry is made specifically for you, all custom orders and special orders are final sale once delivered. If you believe the finished piece doesn't match the approved specifications, we have a resolution process in place. Details are in our Terms & Conditions.